vendor\uvdesk\support-center-bundle\Controller\Website.php line 47

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  1. <?php
  3. namespace Webkul\UVDesk\SupportCenterBundle\Controller;
  5. use Doctrine\ORM\EntityManagerInterface;
  6. use Symfony\Component\HttpFoundation\Request;
  7. use Symfony\Component\HttpFoundation\Response;
  8. use Symfony\Component\HttpFoundation\ParameterBag;
  9. use Symfony\Contracts\Translation\TranslatorInterface;
  10. use Symfony\Component\DependencyInjection\ContainerInterface;
  11. use Symfony\Component\HttpKernel\Exception\NotFoundHttpException;
  12. use Symfony\Bundle\FrameworkBundle\Controller\AbstractController;
  13. use Webkul\UVDesk\CoreFrameworkBundle\Services\UserService;
  14. use Webkul\UVDesk\CoreFrameworkBundle\Entity as CoreEntities;
  15. use Webkul\UVDesk\SupportCenterBundle\Entity as SupportEntities;
  17. class Website extends AbstractController
  18. {
  19.     private $userService;
  20.     private $translator;
  21.     private $constructContainer;
  22.     private $em;
  24.     public function __construct(UserService $userService, TranslatorInterface $translator, ContainerInterface $constructContainer, EntityManagerInterface $entityManager)
  25.     {
  26.         $this->userService = $userService;
  27.         $this->translator = $translator;
  28.         $this->constructContainer = $constructContainer;
  29.         $this->em = $entityManager;
  30.     }
  32.     private function isKnowledgebaseActive()
  33.     {
  34.         $website = $this->em->getRepository(CoreEntities\Website::class)->findOneByCode('knowledgebase');
  36.         if (! empty($website)) {
  37.             $knowledgebaseWebsite = $this->em->getRepository(SupportEntities\KnowledgebaseWebsite::class)->findOneBy(['website' => $website->getId(), 'status' => true]);
  39.             if (! empty($knowledgebaseWebsite) && true == $knowledgebaseWebsite->getIsActive()) {
  40.                 return true;
  41.             }
  42.         }
  44.         throw new NotFoundHttpException('Page Not Found');
  45.     }
  47.     public function home(Request $request)
  48.     {
  49.         $this->isKnowledgebaseActive();
  51.         $parameterBag = [
  52.             'visibility' => 'public',
  53.             'sort'       => 'id',
  54.             'direction'  => 'desc'
  55.         ];
  57.         $articleRepository = $this->em->getRepository(SupportEntities\Article::class);
  58.         $solutionRepository = $this->em->getRepository(SupportEntities\Solutions::class);
  60.         $twigResponse = [
  61.             'searchDisable' => false,
  62.             'popArticles'   => $articleRepository->getPopularTranslatedArticles($request->getLocale()),
  63.             'solutions'     => $solutionRepository->getAllSolutions(new ParameterBag($parameterBag), $this->constructContainer, 'a', [1]),
  64.         ];
  66.         $newResult = [];
  68.         foreach ($twigResponse['solutions'] as $key => $result) {
  69.             $newResult[] = [
  70.                 'id'              => $result->getId(),
  71.                 'name'            => $result->getName(),
  72.                 'description'     => $result->getDescription(),
  73.                 'visibility'      => $result->getVisibility(),
  74.                 'solutionImage'   => ($result->getSolutionImage() == null) ? '' : $result->getSolutionImage(),
  75.                 'categoriesCount' => $solutionRepository->getCategoriesCountBySolution($result->getId()),
  76.                 'categories'      => $solutionRepository->getCategoriesWithCountBySolution($result->getId()),
  77.                 'articleCount'    => $solutionRepository->getArticlesCountBySolution($result->getId()),
  78.             ];
  79.         }
  81.         $twigResponse['solutions']['results'] = $newResult;
  82.         $twigResponse['solutions']['categories'] = array_map(function ($category) use ($articleRepository) {
  83.             $parameterBag = [
  84.                 'categoryId' => $category['id'],
  85.                 'status'     => 1,
  86.                 'sort'       => 'id',
  87.                 'limit'      => 10,
  88.                 'direction'  => 'desc'
  89.             ];
  91.             $article =  $articleRepository->getAllArticles(new ParameterBag($parameterBag), $this->constructContainer, 'a.id, a.name, a.slug, a.stared');
  93.             return [
  94.                 'id'          => $category['id'],
  95.                 'name'        => $category['name'],
  96.                 'description' => $category['description'],
  97.                 'articles'    => $article
  98.             ];
  99.         }, $solutionRepository->getAllCategories(10, 2));
  101.         return $this->render('@UVDeskSupportCenter//Knowledgebase//index.html.twig', $twigResponse);
  102.     }
  104.     public function listCategories(Request $request)
  105.     {
  106.         $this->isKnowledgebaseActive();
  108.         $solutionRepository = $this->em->getRepository(SupportEntities\Solutions::class);
  109.         $categoryCollection = $solutionRepository->getAllCategories(10, 4);
  111.         return $this->render('@UVDeskSupportCenter/Knowledgebase/categoryListing.html.twig', [
  112.             'categories'    => $categoryCollection,
  113.             'categoryCount' => count($categoryCollection),
  114.         ]);
  115.     }
  117.     public function viewFolder(Request $request)
  118.     {
  119.         $this->isKnowledgebaseActive();
  121.         if (!$request->attributes->get('solution'))
  122.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  124.         $filterArray = ['id' => $request->attributes->get('solution')];
  126.         $solution = $this->em
  127.             ->getRepository(SupportEntities\Solutions::class)
  128.             ->findOneBy($filterArray);
  130.         if (! $solution)
  131.             $this->noResultFound();
  133.         if ($solution->getVisibility() == 'private')
  134.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  136.         $breadcrumbs = [
  137.             [
  138.                 'label' => $this->translator->trans('Support Center'),
  139.                 'url'   => $this->generateUrl('helpdesk_knowledgebase')
  140.             ],
  141.             [
  142.                 'label' => $solution->getName(),
  143.                 'url'   => '#'
  144.             ],
  145.         ];
  147.         $testArray = [1, 2, 3, 4];
  148.         foreach ($testArray as $test) {
  149.             $categories[] = [
  150.                 'id'           => $test,
  151.                 'name'         => $test . " name",
  152.                 'articleCount' => $test . " articleCount",
  153.             ];
  154.         }
  156.         return $this->render('@UVDeskSupportCenter//Knowledgebase//folder.html.twig', [
  157.             'folder'        => $solution,
  158.             'categoryCount' => $this->em
  159.                 ->getRepository(SupportEntities\Solutions::class)
  160.                 ->getCategoriesCountBySolution($solution->getId()),
  161.             'categories'    => $this->em
  162.                 ->getRepository(SupportEntities\Solutions::class)
  163.                 ->getCategoriesWithCountBySolution($solution->getId()),
  164.             'breadcrumbs'   => $breadcrumbs
  165.         ]);
  166.     }
  168.     public function viewFolderArticle(Request $request)
  169.     {
  170.         $this->isKnowledgebaseActive();
  172.         if (! $request->attributes->get('solution'))
  173.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  175.         $filterArray = ['id' => $request->attributes->get('solution')];
  177.         $solution = $this->em
  178.             ->getRepository(SupportEntities\Solutions::class)
  179.             ->findOneBy($filterArray);
  181.         if (! $solution)
  182.             $this->noResultFound();
  184.         if ($solution->getVisibility() == 'private')
  185.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  187.         $breadcrumbs = [
  188.             [
  189.                 'label' => $this->translator->trans('Support Center'),
  190.                 'url'   => $this->generateUrl('helpdesk_knowledgebase')
  191.             ],
  192.             [
  193.                 'label' => $solution->getName(),
  194.                 'url'   => '#'
  195.             ],
  196.         ];
  198.         $parameterBag = [
  199.             'solutionId'  => $solution->getId(),
  200.             'status'      => 1,
  201.             'sort'        => 'id',
  202.             'direction'   => 'desc'
  203.         ];
  204.         $article_data = [
  205.             'folder'        => $solution,
  206.             'articlesCount' => $this->em
  207.                 ->getRepository(SupportEntities\Solutions::class)
  208.                 ->getArticlesCountBySolution($solution->getId(), [1]),
  209.             'articles'      => $this->em
  210.                 ->getRepository(SupportEntities\Article::class)
  211.                 ->getAllArticles(new ParameterBag($parameterBag), $this->constructContainer, 'a.id, a.name, a.slug, a.stared'),
  212.             'breadcrumbs'   => $breadcrumbs,
  213.         ];
  215.         return $this->render('@UVDeskSupportCenter/Knowledgebase/folderArticle.html.twig', $article_data);
  216.     }
  218.     public function viewCategory(Request $request)
  219.     {
  220.         $this->isKnowledgebaseActive();
  222.         if (!$request->attributes->get('category'))
  223.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  225.         $filterArray = array(
  226.             'id'     => $request->attributes->get('category'),
  227.             'status' => 1,
  228.         );
  230.         $category = $this->em
  231.             ->getRepository(SupportEntities\SolutionCategory::class)
  232.             ->findOneBy($filterArray);
  234.         if (! $category)
  235.             $this->noResultFound();
  237.         $breadcrumbs = [
  238.             ['label' => $this->translator->trans('Support Center'), 'url' => $this->generateUrl('helpdesk_knowledgebase')],
  239.             ['label' => $category->getName(), 'url' => '#'],
  240.         ];
  242.         $parameterBag = [
  243.             'categoryId' => $category->getId(),
  244.             'status'     => 1,
  245.             'sort'       => 'id',
  246.             'direction'  => 'desc'
  247.         ];
  249.         $category_data =  array(
  250.             'category'      => $category,
  251.             'articlesCount' => $this->em
  252.                 ->getRepository(SupportEntities\SolutionCategory::class)
  253.                 ->getArticlesCountByCategory($category->getId(), [1]),
  254.             'articles'      => $this->em
  255.                 ->getRepository(SupportEntities\Article::class)
  256.                 ->getAllArticles(new ParameterBag($parameterBag), $this->constructContainer, 'a.id, a.name, a.slug, a.stared'),
  257.             'breadcrumbs'   => $breadcrumbs
  258.         );
  260.         return $this->render('@UVDeskSupportCenter/Knowledgebase/category.html.twig', $category_data);
  261.     }
  263.     public function viewArticle(Request $request)
  264.     {
  265.         $this->isKnowledgebaseActive();
  267.         if (!$request->attributes->get('article') && !$request->attributes->get('slug')) {
  268.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  269.         }
  271.         $user = $this->userService->getCurrentUser();
  272.         $articleRepository = $this->em->getRepository(SupportEntities\Article::class);
  274.         if ($request->attributes->get('article')) {
  275.             $article = $articleRepository->findOneBy(['status' => 1, 'id' => $request->attributes->get('article')]);
  276.         } else {
  277.             $article = $articleRepository->findOneBy(['status' => 1, 'slug' => $request->attributes->get('slug')]);
  278.         }
  280.         if (empty($article)) {
  281.             $this->noResultFound();
  282.         }
  284.         $article->setContent($article->getContent());
  285.         $article->setViewed((int) $article->getViewed() + 1);
  287.         // Log article view
  288.         $articleViewLog = new SupportEntities\ArticleViewLog();
  289.         $articleViewLog->setUser(($user != null && $user != 'anon.') ? $user : null);
  291.         $articleViewLog->setArticle($article);
  292.         $articleViewLog->setViewedAt(new \DateTime('now'));
  294.         $this->em->persist($article);
  295.         $this->em->persist($articleViewLog);
  296.         $this->em->flush();
  298.         // Get article feedbacks
  299.         $feedbacks = ['enabled' => false, 'submitted' => false, 'article' => $articleRepository->getArticleFeedbacks($article)];
  301.         if (! empty($user) && $user != 'anon.') {
  302.             $feedbacks['enabled'] = true;
  304.             if (! empty($feedbacks['article']['collection']) && in_array($user->getId(), array_column($feedbacks['article']['collection'], 'user'))) {
  305.                 $feedbacks['submitted'] = true;
  306.             }
  307.         }
  309.         // @TODO: App popular articles
  310.         $article_details = [
  311.             'article' => $article,
  312.             'breadcrumbs' => [
  313.                 ['label' => $this->translator->trans('Support Center'), 'url' => $this->generateUrl('helpdesk_knowledgebase')],
  314.                 ['label' => $article->getName(), 'url' => '#']
  315.             ],
  316.             'dateAdded'       => $this->userService->convertToTimezone($article->getDateAdded()),
  317.             'articleTags'     => $articleRepository->getTagsByArticle($article->getId()),
  318.             'articleAuthor'   => $articleRepository->getArticleAuthorDetails($article->getId()),
  319.             'relatedArticles' => $articleRepository->getAllRelatedByArticle(['locale' => $request->getLocale(), 'articleId' => $article->getId()], [1]),
  320.             'popArticles'     => $articleRepository->getPopularTranslatedArticles($request->getLocale())
  321.         ];
  323.         return $this->render('@UVDeskSupportCenter/Knowledgebase/article.html.twig', $article_details);
  324.     }
  326.     public function searchKnowledgebase(Request $request)
  327.     {
  328.         $this->isKnowledgebaseActive();
  330.         $searchQuery = $request->query->get('s');
  331.         if (empty($searchQuery)) {
  332.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  333.         }
  335.         $articleCollection = $this->em->getRepository(SupportEntities\Article::class)->getArticleBySearch($request);
  337.         return $this->render('@UVDeskSupportCenter/Knowledgebase/search.html.twig', [
  338.             'search'   => $searchQuery,
  339.             'articles' => $articleCollection,
  340.         ]);
  341.     }
  343.     public function viewTaggedResources(Request $request)
  344.     {
  345.         $this->isKnowledgebaseActive();
  347.         $tagQuery = $request->attributes->get('tag');
  348.         if (empty($tagQuery)) {
  349.             return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  350.         }
  352.         $tagLabel = $request->attributes->get('name');
  353.         $articleCollection = $this->em->getRepository(SupportEntities\Article::class)->getArticleByTags([$tagLabel]);
  355.         return $this->render('@UVDeskSupportCenter/Knowledgebase/search.html.twig', [
  356.             'articles' => $articleCollection,
  357.             'search' => $tagLabel,
  358.             'breadcrumbs' => [
  359.                 ['label' => $this->translator->trans('Support Center'), 'url' => $this->generateUrl('helpdesk_knowledgebase')],
  360.                 ['label' => $tagLabel, 'url' => '#'],
  361.             ],
  362.         ]);
  363.     }
  365.     public function rateArticle($articleId, Request $request)
  366.     {
  367.         $this->isKnowledgebaseActive();
  369.         // @TODO: Refactor
  371.         // if ($request->getMethod() != 'POST') {
  372.         //     return $this->redirect($this->generateUrl('helpdesk_knowledgebase'));
  373.         // }
  375.         // $company = $this->getCompany();
  376.         // $user = $this->userService->getCurrentUser();
  377.         $response = ['code' => 404, 'content' => ['alertClass' => 'danger', 'alertMessage' => 'An unexpected error occurred. Please try again later.']];
  379.         // if (!empty($user) && $user != 'anon.') {
  380.         //     $entityManager = $this->getDoctrine()->getEntityManager();
  381.         //     $article = $entityManager->getRepository('WebkulSupportCenterBundle:Article')->findOneBy(['id' => $articleId, 'companyId' => $company->getId()]);
  383.         //     if (!empty($article)) {
  384.         //         $providedFeedback = $request->request->get('feedback');
  386.         //         if (!empty($providedFeedback) && in_array(strtolower($providedFeedback), ['positive', 'neagtive'])) {
  387.         //             $isArticleHelpful = ('positive' == strtolower($providedFeedback)) ? true : false;
  388.         //             $articleFeedback = $entityManager->getRepository('WebkulSupportCenterBundle:ArticleFeedback')->findOneBy(['article' => $article, 'ratedCustomer' => $user]);
  390.         //             $response = ['code' => 200, 'content' => ['alertClass' => 'success', 'alertMessage' => 'Feedback saved successfully.']];
  392.         //             if (empty($articleFeedback)) {
  393.         //                 $articleFeedback = new \Webkul\SupportCenterBundle\Entity\ArticleFeedback();
  395.         //                 // $articleBadge->setDescription('');
  396.         //                 $articleFeedback->setIsHelpful($isArticleHelpful);
  397.         //                 $articleFeedback->setArticle($article);
  398.         //                 $articleFeedback->setRatedCustomer($user);
  399.         //                 $articleFeedback->setCreatedAt(new \DateTime('now'));
  400.         //             } else {
  401.         //                 $articleFeedback->setIsHelpful($isArticleHelpful);
  402.         //                 $response['content']['alertMessage'] = 'Feedback updated successfully.';
  403.         //             }
  405.         //             $entityManager->persist($articleFeedback);
  406.         //             $entityManager->flush();
  407.         //         } else {
  408.         //             $response['content']['alertMessage'] = 'Invalid feedback provided.';
  409.         //         }
  410.         //     } else {
  411.         //         $response['content']['alertMessage'] = 'Article not found.';
  412.         //     }
  413.         // } else {
  414.         //     $response['content']['alertMessage'] = 'You need to login to your account before can perform this action.';
  415.         // }
  417.         return new Response(json_encode($response['content']), $response['code'], ['Content-Type: application/json']);
  418.     }
  420.     /**
  421.      * If customer is playing with url and no result is found then what will happen
  422.      * @return 
  423.      */
  424.     protected function noResultFound()
  425.     {
  426.         throw new NotFoundHttpException('Not Found!');
  427.     }
  428. }